Can't Start a Trip

If you can't start a trip, it's possible that you may need to enable the Health permissions on your phone, here's how to do that manually:

  • Go to the Settings app
  • Tap on Health
  • Tap Data Access & Devices
  • Tap on Paddle Logger
  • Tap 'Turn All Categories On'

If you're still having trouble after that, get in touch via Help & Support on the Account screen and we'll be happy to help!

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